How to buy FAQ

Orders, payment and delivery

How can I order?

  1. Direct message via WhatsApp to +201023391398 (not calls).
  2. email at info @ sinaiexclusive.com

How do I pay?

  1. Through PayPal you can also use your credit card in total safety. The transaction is secured by PayPal, one of the most popular and safe systems for the exchange of money in the world. We chose this system in order to guarantee our customers the ultimate in simplicity, usability and security.
  2. Cash on delivery (Egypt only)

When will I receive my items?

We want you to have a clear idea of delivery time. Then we send you a confirmation giving a precise time as your order will be filled. However, any timing from the moment the order should never exceed two weeks. We do our best to always be fast and accurate. Remember that our bags are handmade for you!

Returns & Refunds

What happens if I do not like the product I ordered?

We are sure you will like it, but if it does not, you can return the product within 30 days for a full refund. The procedure is activated by email or WhatsApp to +201023391398 (not calls). We will be at your disposal.

In case of return, the product must be in the same conditions for shipping.

Can I change my existing order?

Within 2 days of the order, simply by contacting us through our email or via WhatsApp to +201023391398 (not calls)

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